Refund Policy

Our refund policy has been devised to define the situations under which Aduniverse360 will provide a refund, the procedure for claiming a refund and the responsibility of Aduniverse360 in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our web site’s content, to notify the clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.

Coverage & Scope
Filing a Complaint
Eligibility for refund

At Aduniverse360 a creative digital agency India every project is important to us and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service is very clearly listed:

Website

Web / Graphic design

Delivery Time

Logo design / brochure design

Web programming

Dedicated Hiring (Offshore staffing solution)

NOTE: Aduniverse360 delivery commitment is subject to:

Applicability of the Delivery Policy

NOTE: Aduniverse360 delivery commitment is subject to:

Limitation of Liability

Aduniverse360 liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point point of time. Aduniverse360 is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to Aduniverse360 in writing.

Processing of Refunds

The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

And The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check or refund by credit card.

Changes

Aduniverse360 may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Aduniverse360 website after any such amendments automatically implies your acceptance of the same thereof.

Contacting us regarding our refund policy

If you have queries or suggestions regarding our refund policies kindly e–mail us at contact@aduniverse360.com